How CITY Furniture achieved an 11% productivity increase with vaibe

When CITY Furniture needed consistent execution at scale, they didn't change their workforce. They changed what their workforce could see, measure, and act on.

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From data sitting in a WMS to performance on the floor

CITY Furniture runs a 1 million sq. ft. distribution operation in Florida. Like most operations at this scale, they had a WMS tracking the work but no way to consistently drive the behaviors behind the numbers. The result: productivity that was hard to move, and a workforce that felt invisible.

They needed more than data. They needed a way to make that data work for the people on the floor.

 

Together with Infios, their WMS provider and vaibe partner, they implemented vaibe’s operational performance layer. Live in two weeks, no disruption to existing workflows. Pick rates, load scanning, order accuracy, shift attendance: the data associates already generated started driving real-time challenges, leaderboards, and team competition.

 

The shift was immediate.

 

Download the full case study to see the approach behind this success.

+11%

in overall productivity

+7%

in picking performance

+15%

in load scanning accuracy
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"I would highly recommend using Infios WMS and vaibe gamification together: one tracks performance and the other enables you to reward associates based on that performance”.

Brent Roberts - Managing Director of Operations an CITY Furniture

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